![]() Your Mac system is now ready to be remotely accessed by our Tech Support Team.įor your information, TeamViewer QuickSupport 'module does not require installation or administrator rights - simply download, double click, and give the provided ID and password to your support representative. If it is good to go, you should see a green rectangle with the message 'Ready to connect (secure connection)' near the bottom of the program window. If you don't see it, either is your Mac has no Internet connection or the program can't connect to the Server. The ID and Password are generated by the TeamViewer program once it is connected to the Internet and the Server. Now, you can see the TeamViewer QuickSupport program is up with the 9-digit 'Your ID' and 4-digit 'Password'. Depending on your Mac Security setting, you may be prompted about the application is downloaded from the Internet. Double-click the icon in the middle to start the TeamViewer QuickSupport program. Double-click the TeamViewerQS.dmg file to open it. Then, the file will show up at either top or bottom depending on using ascending or descending order. from your Mac, youll first need to install the TeamViewer QuickSupport. We suggest you sort the folder by Date Modified. To remote access Android from Mac, download and install the AirDroid Cast app on. And you should be able to find the downloaded file there. Once finished downloading the file, open the Downloads folder. ![]() Simply open up a browser and copy & paste the above link into the URL Address bar. You may need to switch to a different browser, like Google Chrome or Mozilla Firefox. The Safari browser that comes with OS may not able to redirect you to the download page. Download the free TeamViewer QuickSupport app from Google Play or Apple Store Open the QuickSupport app and locate your ID number Provide that number to your. Here's the download link for your reference. You need to download an older version (v9.x) of TeamViewer QuickSupport. When you try to run the current version (v13) of TeamViewer QuickSupport, you will receive the following message. Here are the steps to setup TeamViewer QuickSupport on an older Mac. So, if you're still running an older version of Mac Operating System(OS), you need to run an older version of TeamViewer. As of, the current TeamViewer (version 13) only supports OSX 10.10.5 or later. The application will then present you with credentials to provide to your technician.In some cases, we may need to remotely access your system to troubleshoot the issue(s). ![]() EDIT: customized links edited by moderator Tagged: iOS Welcome It looks like youre new here. When you use the link to download the customized version the site is redirected to the TeamViewer home page. ![]() You can now click the “Close” button on the TeamViewer “Review System Access” dialog. QuickSupport for iOS (Mac) is not downloading the custom version. A warning dialog will appear, dismiss it by clicking “Later”. In the file chooser click the “Application” shortcut and then locate “TeamViewer QuickSupport” and select it from the list. On the right pane click the “+” icon at the bottom of the list. In the left pane of the preferences window scroll down to “Full Disk Access” and select it. Once unlock, scroll through the left panel to find the “TeamViewer QuickSupport” item and check the box. You will need to enter your username and password for the computer. In the same preferences window click “Accessibility” and then unlock the preferences pane by clicking the Lock icon at the bottom of the window. The preference window will warn you that you will need to quit TeamViewer, click “Later”. Sequentially click on each button and allow it access.Ĭlicking on “Open Screen Recording Preferences…” will open the “Security & Privacy” preferences pane. Then double-click to start it.Ĭlick the Open button on the security promptĪllow TeamViewer permissions to access your computer in the next window. Start by downloading the software from the TeamViewer website:ĭrag the icon in the window to your “Applications” folder to copy it to your computer.
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